The Eye Lady

Privacy policy

Introduction
At The Eye Lady (www.theeyelady.co.nz), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect
We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and address.
• Booking Details: Appointment preferences and service-related information.
• Payment Information: Credit/debit card details for processing transactions.
• Website Usage Information: Data on how you interact with our site, such as IP address, browser type, and pages visited.

2. How We Use Your Information
We use your personal information to:

• Provide and manage our services, including booking appointments and conducting consultations.
• Process payments and issue invoices.
• Communicate with you regarding appointments, services, or updates.
• Improve our website and service offerings.
• Comply with legal obligations.

3. How We Share Your Information
We do not sell your personal information to third parties. We may share your data with trusted third-party service providers to facilitate our services (e.g., payment processors or IT support). These parties are bound by confidentiality agreements and are only allowed to use your information as necessary to provide their services.

4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system can guarantee 100% security, and you share your information at your own risk.

5. Your Rights
You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for processing where applicable.
• Lodge a complaint with a data protection authority if you believe your rights have been violated.

To exercise these rights, please contact us using the details below.

6. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies or notify you when a cookie is being used. Note that some website features may not function properly without cookies.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
The Eye Lady
Email: sam@theeyelady.co.nz